Privacy Policy
PRIVACY POLICY
Sultécnica Indústria Mecânica Ltda. ("Sultécnica"), in order to demonstrate its commitment to the security and privacy of the personal data of its employees, customers, suppliers, partners, and website users, has developed this Privacy Policy, presenting clear and objective information about the types of personal data collected and how they are handled internally.
The provisions of this Privacy Policy are strictly observed by Sultécnica and comply with the data protection legislation in force in Brazil — namely, Law No. 13,709/2018, the Brazilian General Data Protection Law ("LGPD") — as well as other rules and regulations applicable to the services offered.
For any questions regarding this Privacy Policy or the personal data we process, please contact our Data Protection Officer (DPO) through the channel below: Data Protection Officer (DPO): Loan Alencar Schlemmer Email: privacidadelgpd@sultecnica.com.br Mobile: +55 (51) 99851-9555
1. Glossary
Personal Data — Any information relating to an identified or identifiable natural person, such as full name, personal and professional identification numbers, phone number, address, email, among others.
Sensitive Personal Data — Data concerning racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or in a religious, philosophical, or political organization, data related to health or sexual life, and genetic or biometric data, when linked to a natural person.
Processing of Personal Data — Any operation carried out with personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.
Data Subject — The natural person to whom the personal data being processed refers.
Data Protection Officer (DPO) — The natural or legal person responsible for communication between data subjects, Sultécnica, and the ANPD (Brazilian National Data Protection Authority). Rua Mostardeiro, 777 | 14th floor – Rio Branco, Porto Alegre/RS, ZIP 90430-001 — www.clra.com.br
LGPD — Law No. 13,709/2018, the Brazilian General Data Protection Law.
Anonymization — The use of technical means through which data lose the possibility of being associated, directly or indirectly, with an individual.
Services — The services offered and provided by Sultécnica, which may also include access to the website.
Customers — Legal entities that maintain business relationships with Sultécnica.
Certifications — Information regarding the certifications held by Sultécnica, ensuring better performance, reliability, and quality in the provision of its services.
Environment — Sultécnica's concern for and respect toward natural resources and the environment, reflected in an intensive in-house program.
2. Collection of Personal Data and Purposes on Our Website
We collect and access personal data from data subjects in the following cases and for the following purposes on our website:
3. Legal Basis and Use of Personal Data
We use your personal data in compliance with one of the following legal requirements set forth in Article 7 of the LGPD:
Consent (Art. 7, I, LGPD) is used whenever acceptance of the terms of this Privacy Policy is required in forms filled out on our website, as well as in other cases that depend on prior authorization from the Legal Representative for the processing of personal data.
Legitimate interest of Sultécnica or of third parties, including the Data Subject themselves (Art. 7, IX, LGPD), as we seek to establish communication channels between customers, employees, and all others who may have a relationship with Sultécnica.
4. Storage and Security
We keep personal data stored until they fulfill their processing purpose, or until they are no longer necessary or relevant to achieving it. After this period and/or upon request by the Data Subject or their Legal Representative, when applicable, Sultécnica will delete the Personal Data and/or Sensitive Personal Data, which will be securely discarded or anonymized — except for those required to comply with legal or regulatory obligations, and in observance of the statutory limitation and forfeiture periods established by law.
The storage of personal data collected by Sultécnica takes place securely, both in physical and digital environments, on proprietary and contracted servers, using technology appropriate and sufficient for their protection and security.
All access to information and logical environments is controlled in a way that ensures access to personal data only by authorized individuals, and only when necessary for the provision of services, using security systems and mechanisms consistent with the level and sensitivity of the information being processed, in compliance with best-practice standards and other security guidelines established by the LGPD.
5. Rights of Data Subjects
In accordance with the LGPD guidelines on the rights of Data Subjects (Art. 18), you have the right to request, at any time:
6. Sharing of Personal Data
Personal data processed by Sultécnica and collected through the website may be shared in the following cases:
With partners and suppliers, exclusively for the provision of the services offered, in which case there are signed contracts and terms ensuring the confidentiality and protection of the data.
With government authorities and agencies, in order to comply with legal obligations related to the type of service provided.
Pursuant to a court order or at the request of administrative authorities with legal competence to issue such a requirement, as well as to protect Sultécnica's interests in any type of dispute, including judicial and administrative proceedings.
In the event of corporate transactions and changes involving Sultécnica, in which case the transfer of information will be necessary for the continuity of services.
In other cases, subject to specific consent from the Data Subject.
7. Response to Security Incidents
We maintain strict security standards through the adoption of technical, physical, and organizational measures to ensure adequate protection of personal data against unauthorized access, destruction, loss, alteration, leakage, or any other form of inappropriate or unlawful processing.
Nevertheless, should a security breach involving personal data occur that may result in relevant risk or harm, we will notify the affected data subjects and the Brazilian National Data Protection Authority (ANPD) within the legal timeframe, informing them of the measures taken to remedy the damage and to prevent further incidents.
8. Consent and Changes to the Privacy Policy
Consent and agreement with this Privacy Policy are given through acceptance of the specific terms on the website. Therefore, by browsing the website and accepting the terms set forth herein, you expressly authorize the company to process and use your personal data in accordance with the clauses of this document and applicable legislation.
Sultécnica further reserves the right to modify this Privacy Policy whenever there are changes in its procedures or to ensure compliance with legislation, without the need for prior notice when such changes do not bring significant harm to its users and customers.
We recommend that you visit the website periodically to stay informed about our terms. The latest update to this Privacy Policy was published on February 7, 2025.